Code of Conduct
THE FUNDAPPS CODE
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THE FUNDAPPS CODE
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As a business, we set ourselves high standards both in what we aspire to achieve and how we behave. The FundApps Code (“Code”) acts as a guide for our economic, social and environmental responsibilities and business ethics. Our company follows the Code in spirit and letter and endeavours to always act in ways that supports and promotes FundApps’ values and our culture of care.
Every employee, regardless of role or location, represents FundApps. We uphold our values, the Code, and legal standards in every business relationship, transaction, and interaction.
We encourage open communication and expect everyone to raise concerns promptly, knowing they’ll be heard without fear of retaliation. Every FundApper is responsible for knowing and adhering to the Code.
Managers lead with integrity, ensuring their teams understand the Code, feel empowered to speak up, and are supported in doing so.
Business partners, including consultants and suppliers, must also align with the principles of the Code or their own equivalent standards.
We are one team, but we represent many ideas, experiences and backgrounds. Essential to our ability to advance our objectives and growth plans is for all FundAppers to have an equal chance to succeed. It is through the diversity and talents of our people that we are successful, so keeping a positive and inclusive work environment is vital.
EQUALITY, DIVERSITY AND INCLUSION
Employment at FundApps is based solely upon individual merit and qualifications directly related to professional competence. We are committed to attracting, maintaining and supporting a diverse business.
We strictly prohibit discrimination in hiring, compensation, training, advancement or promotion, termination, retirement or any employment practice based on any characteristic other than the individual’s ability to perform the job, subject to any accommodations required or permitted by law.
ANTI-HARASSMENT, BULLYING AND VICTIMISATION
FundApps takes a zero-tolerance approach to discrimination, harassment, bullying, victimisation and violence at work in any form. All employees have the right to work in an environment where they feel safe and valued. We expect all staff to uphold these principles and foster a culture of respect and dignity. Any violations will be taken seriously and may result in disciplinary action, up to and including termination.
PERFORMANCE, REWARD AND EMPLOYEE ENGAGEMENT
We provide a transparent, consistent and easy to follow link between performance and reward through a performance assessment framework based on:
Performance - measured against what is achieved and delivered (rather than effort) against individual and team objectives; and
Our Company values - measured by way of demonstrable examples of day–to-day behaviour.
This rating tool allows us to calibrate across teams and people leaders for consistent application of salary and bonus outcomes, whilst still allowing for some flexibility for individual circumstances. Our people leaders are trained and equipped with the skills to provide clear goals, regular feedback, and fair appraisals ensure accountability and growth.
We are a Living Wage accredited employer. By paying the real Living Wage, we are voluntarily taking a stand to ensure our employees can earn a wage which is enough to live on. Fairness and being the right thing to do is at the heart of what the Living Wage campaign is trying to achieve and why we choose to go further than the government minimum. The foundation currently covers UK based companies only; however we follow the same principles in all other regions where we operate.
We value employee engagement and encourage open communication, collaboration, and participation in shaping our workplace culture. We run regular engagement surveys to get under the skin of what we’re doing well and what we can do better, helping us to group the feedback into themes which we explore and prioritise based on team needs and feasibility.
STATEMENT ON WORK HOURS
At FundApps, we are committed to providing a work environment that supports a healthy work-life balance while maintaining our operational effectiveness. We believe in the importance of clear, fair, and flexible work hours that respect the needs of our employees, our clients, and our business objectives.
Our standard working hours are 40 hours per week, from 9am to 6pm, Monday through Friday. We also recognize that flexible working arrangements can enhance employee productivity and well-being, and we offer options such as hybrid working, flexible hours, working from another location or part-time work where applicable.
Overtime work may be required at times to meet business demands, but we are committed to ensuring that all overtime is voluntary and compensated in accordance with applicable labour laws. We encourage employees to communicate openly with their managers regarding their availability and any concerns about their work schedules.
NEUTRALITY STATEMENT ON WORKERS' RIGHT TO BARGAIN COLLECTIVELY AND FREEDOM OF ASSOCIATION
FundApps respects and supports the right of our employees to freely associate and organise in accordance with applicable laws and regulations. We maintain a neutral stance on employees' decisions to form or join labour organisations, bargain collectively, or refrain from such activities.
Our role as an employer is to provide a fair and respectful environment where employees feel empowered to make their own choices about representation without fear of retaliation, interference, or discrimination. We are committed to fostering open dialogue and cooperation, ensuring that all employees’ voices are heard and respected in any discussions concerning workplace conditions.
HUMAN RIGHTS, SLAVERY, HUMAN TRAFFICKING AND CHILD LABOUR
FundApps believes that all human beings should be treated with dignity and respect. We are committed to upholding internationally recognised human rights in all areas of operation of all people. We do not use, support or engage with any form of forced, child or involuntary labour in any part of our supply chain and comply with the Modern Slavery Act 2015 and any other relevant anti-slavery and human trafficking laws and regulations.
We use all reasonable efforts to avoid causing or contributing to adverse human rights impacts that may arise from operations, products, services and/or business relationships and will act diligently to help remediate any impacts that may occur.
HEALTH AND SAFETY AT WORK
The safety, health and wellbeing of our team members, business partners and others we work with is of paramount importance to us. We all have a responsibility to act in a way that does not compromise the safety and well-being of people - this is why we implement health and safety protocols to ensure workplace safety.
ENVIRONMENT AND CLIMATE PROTECTION
We are dedicated to minimising our environmental impact and creating a more sustainable future. We see this as our collective responsibility and require all team members to be aware and contribute with their actions in every way they can, both in and outside the workplace.
FundApps is committed to achieving Carbon Neutral status by 2027, which is significantly ahead of target deadlines of the Paris Agreement. To achieve this, we will:
Reduce emissions by adopting energy-efficient practices, including optimising our cloud platform for sustainability.
Encourage suppliers to adopt their own emission reduction strategies and favour Carbon Neutral or Net Zero providers.
Implement emission reduction strategies per employee, promoting sustainable practices across our workforce.
Offset unavoidable emissions by investing in long-lived, durable carbon offsets.
RESPECTING COMPANY FACILITIES
Employees are encouraged to maintain a positive and respectful environment by treating all company facilities, equipment, and property with care. This includes keeping shared spaces tidy, minimising waste, recycling as instructed and promptly reporting any maintenance or damage issues. A well-maintained workplace fosters a comfortable and productive atmosphere for everyone, and we ask that our employees help us uphold this standard.
KEEPING ACCURATE RECORDS
FundApps Ltd is the parent company of FundApps Inc and FundApps Pte Ltd and is subject to a financial audit every year. Our independently audited financial statements are publicly available on Companies House.
We are all responsible in making sure that the records we create on behalf of the company are accurate, complete, recorded in a timely manner and in accordance with established procedures and applicable accounting standards. Our documents and reports must contain the necessary information relating to all transactions and be stored in accordance with corporate guidelines and relevant laws and regulations.
INSIDE INFORMATION
As part of the services FundApps provides, we may come into information about our clients or business partners that has not been made public but if it was, it might influence someone to buy, sell or hold shares. Trading shares on inside information is against the law and employees are strictly prohibited from using inside information for personal gain or sharing such information with others.
We run background checks for all roles that are deemed sensitive. That includes those who have access directly to client data and client production environments, as well as a handful of roles that deal with commercial/sensitive matters. All employees are expected to maintain the confidentiality of sensitive information and act with integrity to avoid conflicts of interest and uphold the trust of our clients, partners, and stakeholders.
ANTI-CORRUPTION AND ANTI-BRIBERY
FundApps conducts its business transparently, honestly and fairly and we expect that any third party we engage with does the same. We take a zero-tolerance approach towards unethical practices and comply with all applicable laws, statutes, regulations and codes relating to anti-bribery and anti-corruption.
GIFTS, HOSPITALITY AND OTHER BENEFITS
We recognise that it is the nature of global business that we may give or receive gifts or hospitality as part of maintaining relationships with our clients, suppliers and partners. However, we do not give or receive gifts, hospitality or other benefits which could be perceived as a bribe, or which may create a sense of obligation, or appear an incentive to behave in a certain way. We never accept cash, cash equivalents, stocks or other securities, or generally any other gifts, payments or benefits that are unlawful or improper.
ℹ️ Employees must declare any gifts and hospitality over the threshold set in our Anti-Bribery and Corruption Policy via our Gifts and Hospitality Register.
CONFLICT OF INTEREST
We must always act in FundApps’ best interests and avoid even the appearance of a conflict that may cause others to doubt our fairness and have a negative effect on our business. Our teams are asked to avoid any situations where their actions or interactions outside of the workplace might interfere with the work that they do inside the workplace or impact on the ability to make an objective decision. We request that all such potential conflicts are disclosed to FundApps as soon as they are recognised so that we may properly consider it and take the right action.
ANTI-MONEY LAUNDERING, FACILITATION OF TAX EVASION AND FRAUD
We are always on alert for any potentially suspicious or illegal transactions, requests and activities which could result in our business being used to facilitate money laundering, fraud or tax evasion. We refuse to do business with money that was acquired through illegal activities, and we expect all our business partners to comply with laws and regulations governing the fight against illegal financial activities. All employees are responsible for being vigilant in identifying such suspicious activities and must report any concerns immediately.
SANCTIONS
FundApps is committed to adhering to all applicable sanctions laws and regulations. Employees must not engage in any business activities with sanctioned individuals, entities, or countries and are expected to conduct due diligence to ensure compliance. Any potential violations must be promptly reported.
WHISTLEBLOWING
We have a formal whistleblowing policy that encourages our staff and others who have serious concerns about or suspect any wrongdoing on the part of FundApps to report those concerns, in the knowledge that their concerns will be taken seriously and investigated appropriately, and that their confidentiality will be respected. We provide a number of ways in which concerns can be raised: with their manager, senior leadership, our People team or via our confidential and anonymous reporting tool.
Each of us is entrusted to safeguard our own, our clients’ and our suppliers’ assets and resources, to use them responsibly and appropriately, and to protect them from loss, unauthorised use, disclosure, alteration or access. Everyone at FundApps is dedicated to safeguarding the confidentiality, integrity, and availability of all company, client, and employee data.
DATA PROTECTION
We respect the privacy of our clients, employees and others with whom we conduct business, and we handle their personal information with care. We observe and comply with all applicable data privacy laws that prescribe how to responsibly collect, store, use, share, transfer and dispose of personal information as well as our internal rules and policies. Employees are required to abide by our Information Security Employee Policy and our Data Protection Policy and understand that they play a part in protecting the integrity, availability and confidentiality of data.
INFORMATION SECURITY
We have created a robust and effective control environment by adamantly incorporating security into all of our processes. Our security controls are reviewed by a third party auditor resulting in our ISO 27001:2022 certification and SOC 2 Type 2 Report.
Every employee plays a crucial role in maintaining a secure information environment and as such must attend all training relating to security to ensure we maintain the confidentiality, integrity and availability of information and information systems. When engaging third party suppliers, FundApps upholds the same high information security standards and expects them to implement and maintain robust security measures to protect any data shared or processed on our behalf.
FundApps encourages the responsible use of AI, ensuring it aligns with ethical standards, legal regulations, and our core values. Employees must avoid biases, respect data privacy, and ensure transparency when AI is used in decision-making. AI systems should be secure, regularly reviewed for vulnerabilities, and used in a way that maintains fairness and safeguards personal data.
SOCIAL MEDIA
Respect, tolerance, honesty and integrity toward colleagues, customers and the general public which we exercise in our daily interactions also apply to our use of social media and any internal communications tools. We strictly prohibit any misuse of intellectual property or unauthorised publication of confidential or internal data and information, as outlined in our Social Media Policy.
COMMUNITY AND VOLUNTEERING
We lead with true, honest and effective commitment towards using business as a force for good - both environmentally and socially. We encourage our team members to get involved with volunteering in the local community and support charities which are close to the hearts and values of FundApps.
B CORPORATION
FundApps is proud to be a Certified B Corporation (B Corp), demonstrating our commitment to high standards of social and environmental performance, accountability, and transparency. As part of our B Corp Certification, we hold ourselves to the highest ethical and sustainability practices across all areas of our business.
Commitment to Impact: All employees are expected to support and align with the principles that underpin our B Corp Certification, including responsible business practices, community engagement, environmental sustainability, and transparency.
Continuous Improvement: We strive to continuously improve our practices to uphold and exceed the standards required for B Corp Certification. Employees are encouraged to contribute ideas and take actions that align with our mission to create a positive impact.
Transparency and Accountability: As a B Corp, we are committed to being transparent in our operations and holding ourselves accountable to the public, our clients, and our employees.
All staff are expected to understand and uphold these commitments as we work together to maintain our B Corp Certification and contribute to a sustainable and ethical future.
AUDIT AND RECERTIFICATION
To maintain this status, we go through the rigorous process of recertification once every three years where B Corp performs a detailed independent audit of how we adhere to their principles, and we share evidence in the form of policy and supporting data.
We find the process to be an invaluable tool to guide and monitor our efforts for continuous improvement. This is best demonstrated through our latest score, which at 90.3 points is 6.5 points higher than our result from 2018. For comparison, the median score for ordinary businesses who complete the assessment is currently 50.9.
Please contact our Legal team on legal@fundapps.co.
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